Partner portal

Customer service

How can we help you? Find your answer quickly and easily on this customer service page.

Purchase order

Do you have a question about an order you placed via our webshop?

Technical support

Do you have a technical question about a (purchased) product?

Refunds and Returns

Need to return a product or want to know the status of your RMA request?

Purchase orders

Go to the relevant product page to download the manual or check the FAQ (frequently asked questions) at the bottom of the page to see if your question is answered.

First, consult the manual or FAQ for possible solutions. In the event of a (potential) defect, complete the RMA form.

If you cannot find a solution in the FAQ, please email your question to rma@r-go-tools.com.

Technical support

Go to the relevant product page to download the manual or check the FAQ (frequently asked questions) at the bottom of the page to see if your question is answered.

First, consult the manual or FAQ for possible solutions. In the event of a (potential) defect, complete the RMA form.

If you cannot find a solution in the FAQ, please email your question to rma@r-go-tools.com.

Refunds and Returns

Go to the relevant product page to download the manual or check the FAQ (frequently asked questions) at the bottom of the page to see if your question is answered.

First, consult the manual or FAQ for possible solutions. In the event of a (potential) defect, complete the RMA form.

If you cannot find a solution in the FAQ, please email your question to rma@r-go-tools.com.

Contact

Our customer service is open from 8:30 a.m. to 5 p.m. (CET)!