What should I do if I get an error message?

If you get the error message ‘The application installer could not install the package dependencies. Ask the developer for the package,’ do the following.

1. Click on the Microsoft logo in the window.
2. Type ‘powershell’ in the search bar.
3. Click on the search result ‘Powershell.’
4. A screen will pop up.
5. Click on the line below in ‘Invoke-WebRequest -Uri https://aka.ms/windowsappsdk/1.2/latest/windowsappruntimeinstall-x64.exe -OutFile ’WindowsAppRuntimeInstall.exe” – the installer required for the necessary runtime will be downloaded.
6. Then enter the following line in the screen below – ‘.\WindowsAppRuntimeInstall.exe-quiet’
7. The installer will now run. Wait until it is finished.
8. Once the installation is complete, reinstall the R-Go software. The problem should then be resolved.